What these terms cover. These are the terms and conditions on which we provide our products and services to you in helping you create a wedding gift list and delivering your chosen gifts to you.

Why you should read them. Please read these terms carefully before you create an account with us or order any gifts. These terms let you know who we are, how we will provide your gifts to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

Right to amend these terms. We may amend these terms from time to time. Please check back for the latest terms that apply.

In registering an account as a celebrant or completing the purchase of a gift as a guest, you have accepted these terms and conditions, and this is the point where a contract is formed between us and you.

1. General

1.1 Before you can create your Gift RegistryYou will need to register for an online account with us. You will need to provide us with your name, your partner’s name (optional), your address, your email address, phone number and the date of your event.

1.2 You are responsible for all activities relating to your account. You must keep your username and password relating to your account confidential at all times.

1.3 Our terms and conditions of supply will apply to the Gift Registry arrangement in the same way as if you were buying goods normally, except that where the terms relate to payment and cancellation those provisions will apply only to the people who buy gifts for you.

1.4 To cancel a registry, please contact us by calling our customer service team on +234 8096206494 , email them at support.team@sincerelyyours.com.ng or send a Whatsapp message to +234 9136419388.

2. Overview of How Our Service Works

• After registering an account with us, you select a list of gifts that you would like, from items available on our website.These gifts could be from our products range or ‘cash contributions’, such as honeymoon contributions or charity contributions.
• Your guests may buy these gifts for you by accessing your Gift Registry via our website.
• We will update the list immediately a gift is purchased to avoid any duplication of purchased gifts.
• Once the registry closes (2 weeks after the event) we communicate what has been bought from your gift list and schedule delivery time
• For in stock items we will put these aside for you until you confirm delivery details. For out of stock orders, we will contact you to offer a suitable alternative.
• Once you have confirmed delivery details, we will start the process of getting these to you.
• As many of our products have long lead-times, we will be ready to deliver these gifts to you within 4-8 weeks of the Gift Registry closing.
• Our service charge is added to the price of the gift items
• For cash contributions, we will transfer these pledges to your bank account
• For charity contributions, we will transfer these pledges to your designated charity
• On any cash contributions charity or honeymoon funds, should your guests purchase these, we will charge your guests a 2.5% handling fee, which is simply to cover our transaction and administration costs, in addition to the 2.5% charged by the payment gateway.
• Our Gift Registry service is free of charge (nationwide only)
• Please let us know as soon as possible if you need to cancel your Gift Registry for any reason and confirm your cancellation in writing via email or whatsapp. We will discuss with you how to close the list and deliver or refund any items already purchased.

3. Personalisation

3.1 You may provide photographs or other images for use in order to personalise your Gift Registry. Any material you provide will only be shared with our personnel and anyone accessing your Gift Registry. By providing us with any photographs or other images you retain ownership of them but you grant us a royalty-free, non-exclusive licence to use and share such materials for purposes in connection with your Gift Registry and add to the portfolio of our work for potential clients. We reserve the right to modify any such materials for optimum usage and also to remove such materials if we have a concern that they are not appropriate or lawful.

3.2 You confirm that any materials you provide to us will not: be defamatory of any person; be obscene, offensive, threatening or inflammatory; be sexually explicit; or infringe any copyright or other rights of any other person (and you confirm that you have the consent of anyone featured in the materials for us to use the materials). We are under no obligation to approve or moderate any content and we expressly exclude our liability for any loss or damage arising from your breach of these content standards. You warrant that any such materials comply with these standards, and you will indemnify us for any breach of that warranty: this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

4. Confirming Your Order

4.1 When you are ready, normally after your wedding or other events, you will confirm you are happy to receive the gifts purchased for you (or confirm to us any exchanges you may want to make).

4.2 If you make exchanges and the items you wish to take are of a greater value than those bought, you will need to pay the difference.

4.3 If exchanges are made, we will value the item to be exchanged at the price paid by your guest and any new item at the price for which it is being sold at the time of the exchange. We cannot consider price changes that may have occurred in the interim.

5. Stock Availability

5.1 All gifts shown on our website and added to your Gift Registry are subject to availability.

5.2 In the event of a gift on your list becoming unavailable, we will endeavour to find a suitable replacement, but in the event that we cannot, your account will be credited with the equivalent amount.

5.3 Delivery dates for replacement items may differ from the delivery date for your original items.

6. Price of Gifts

6.1 The prices of the gifts will be as quoted on our website and may change from time to time. Your guests will be charged the gift price on the date the gift is purchased.

7. Delivery of Your Gifts

7.1 We will deliver your gift items free of charge nationwide.

7.2 Someone must be available to accept and sign for delivery of your gifts. If you fail to take delivery of the gifts, or if you fail to give us adequate delivery instructions, then without limiting any other right or remedy which may be available to us, we may store the gifts until actual delivery and charge you for the reasonable costs (including insurance) of storage. Any subsequent delivery attempts will incur additional charges.

7.3 The gifts will be your responsibility and your property from completion of delivery.

8. Damaged or Faulty Items

8.1 If you receive any items that are damaged or faulty within your gift delivery, please ensure that you contact us as soon as possible, and within 7 days of receipt. We will connect you to the retail store that supplied the item, so as to directly work out what is appropriate for both parties.

9. Change of Mind/Unwanted Gifts

We do not accept return requests for any unwanted gifts once you have confirmed you wish to have them delivered, other than items that are delivered damaged, faulty or differ from their advertised description. Any items can be exchanged up until the point you confirm delivery of your order.

10. Cash Contributions

10.1 We also offer you the ability to add a variety of cash contributions to your list. These can include honeymoon cash contributions, and cash contributions to specific funds (e.g. deposits to a house, car, short breaks, monthly subscriptions, home renovations etc.).

10.2 There is no limit on the number of cash contributions you can have on your list.

10.3 There is no charge for you to have cash contributions on your list.

10.4 However, on any cash contributions or honeymoon funds, should your guests purchase these, we will charge your guests a 2% handling fee, which is simply to cover our transaction and administration costs, in addition to the 2.5% charged by the payment gateway.

11. Information For Gift Purchasers

11.1 Our terms and conditions of supply will apply to purchases you make from a Gift Registry in the same way as if you were buying goods normally, except that where they relate to delivery and returns those provisions will apply only to the Gift Registry holder.

11.2 You understand that the contract between us is to provide the Gift Registry holder with a credit of the equivalent value of the amount you paid for a gift, should they not wish to take the gift purchased by you. If, after we accept your order, the gift you choose is unavailable for any reason we will credit the Gift Registry holder’s account to the current value of the gift chosen.

11.3 In the event that the Gift Registry holder substitutes or exchanges your gift in any way, our responsibilities to you in respect of the gift you chose will still be discharged as if the gift you had chosen had been received by the Gift Registry holder. In the event that a substitution or exchange takes place we are under no obligation to inform you, as we will already have liaised with the gift holder directly.

11.4 Any gifts purchased will be delivered to the Gift Registry holder directly and any returns or exchanges will be arranged directly with them.

11.5 If you change your mind about purchasing a gift, please contact us (support.team@sincerelyyours.com.ng) within 24 hours of the purchase and we will issue a refund, less the fees that have already been absorbed by the payment gateway.

11.6 Where you choose a Service for which a fee is payable, you can only pay for the Service using a debit card or credit card. We accept the following cards: Visa Credit, Visa Debit, Mastercard, Maestro, American Express.

11.7 Payment for the Services is in advance.

12. How We May Use Your Personal Information,

We will use the personal information you provide to us:

• (a) to create your online account;
• (b) supply your gifts to you;
• (c) to process payment for the gifts; and
• (d) if you agreed to this during the order process, to give you information about services that we provide, but you may stop receiving this at any time by contacting us